Refund policy

Refund & Exchange Policy

At The Miss Pink Collection we take pride in providing high-quality products and exceptional service. Due to the nature of our products and hygiene standards, all sales are final.

We do not accept returns or exchanges on:

• Wigs
• Hair extensions
• Frontals or closures
• Haircare products
• Accessories

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 5 business days of delivery at crownedbytiish@gmail.com.

Please include:

• Your order number
• Clear photos showing the issue

Once reviewed, we will work with you to resolve the issue. Approved cases may be eligible for a replacement or store credit.

Please Note

We do not offer refunds, replacements, or exchanges for:

• Incorrect items selected at checkout (including texture, length, or product type)
• Buyer’s remorse
• Shipping delays caused by the carrier
• Orders marked as “delivered” by the carrier

If your package is marked as delivered but not received, please contact the shipping carrier directly to file a claim.